Ways by which Non - verbal Communication can be Used

Why nonverbal communication matters

"The way you listen, look, move, and react tells the other person whether or not you care, if you're being truthful, and how well you're listening. When your nonverbal signals match up with the words you're saying, they increase trust, clarity, and rapport. When they don't, they generate tension, mistrust, and confusion."
"If you want to become a better communicator, it's important to become more sensitive not only to the body language and nonverbal cues of others, but also to your own."


SkillsYouNeed (2015) Nonverbal Communication [online] available at http://www.helpguide.org/articles/relationships/nonverbal-communication.htm (Accessed May 26,2015)

Last modified: Monday, 20 June 2016, 7:43 AM