Learning Objectives

After studying this module, you should be able to:

♦ explain the definition of the two basic types of communication;

♦ explain the importance of verbal and nonverbal communication in our everyday life;

♦ explain and describe the elements of effective verbal and nonverbal communication; and

♦ describe the skills needed for effective verbal and nonverbal communication.

Last modified: Tuesday, 19 April 2016, 2:15 PM